Chargeback Analyst

As a Chargeback Analyst, you will play a crucial role in supporting our finance team by reviewing and resolving chargebacks for assigned accounts, primarily Neiman Marcus and Nordstrom. You will collaborate with various stakeholders to ensure compliance and accuracy in financial transactions.

• Review chargebacks related to coop, returns, shortage, pricing, discount, restocking fees, etc.
• Research and dispute invalid claims while issuing credits for valid Coop (GGW).
• Collaborate with external and internal customers for resolution and contact Brand Management for allowance validity.
• Prepare GL entries for resolved items and consolidate outstanding issues for Neiman Marcus Quarterly Settlement.
• Maintain Vendor Compliance spreadsheet and assist in collection activities as needed.
• Assist in audits and special projects assigned by Management.

• 3-5 years general experience in a retail environment.
• Strong analytical and problem-solving skills with attention to detail.
• Excellent communication and follow-up skills.
• Ability to meet deadlines and multitask in a fast-paced environment.
• Proficiency in Microsoft Office and SAP experience is a plus.