Client Advisor - Montréal Ritz

As a Client Advisor at the Montréal Ritz, you will embody the Tiffany brand in each client interaction, delivering extraordinary experiences with your unique flair. You will be an excellent communicator and brand ambassador, conveying your passion for Tiffany in every conversation and demonstrating an entrepreneurial spirit.

• Develop and deepen client relationships to drive lifetime loyalty and spend.
• Consistently achieve or exceed monthly, quarterly, and annual store commercial targets.
• Capture client data and cultivate new and existing client relationships.
• Deliver a significant portion of sales through repeat client business.
• Identify innovative ways to grow your business through elevated client experiences.
• Elevate in-store experience by delivering memorable moments to every client.
• Demonstrate passion as a Tiffany brand ambassador during every selling ceremony.
• Execute best practices by optimizing hospitality and store amenities.

• Fluently bilingual in French and English.
• Experience in retail or luxury retail or relevant client-related experience.
• Proven track record in achieving commercial results.
• Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
• Proficiency with Point of Sales (POS) systems, client tracking systems, and Microsoft Outlook/email.
• Authorization to work in the country where the position is based.