Client Advisor - Ala Moana

Summary

Luxury retail Client Advisor responsible for delivering exceptional customer experiences, building long term client relationships, and achieving individual and team sales goals within a high end environment. The role requires strong product knowledge, commercial mindset, and use of clienteling tools to personalize service and foster loyalty. Candidates with prior retail or customer centric experience are preferred.

Responsibilities

• Achieve individual and team sales objectives and targets
• Provide personalized advisory service across brand product categories
• Develop and maintain long term client relationships using clienteling tools
• Learn and master brand and product knowledge
• Deliver consistent luxury service aligned with brand standards
• Contribute to a positive team environment and store performance

Requirements

• Previous retail experience preferred, ideally in luxury or high end market
• Strong customer centric skills and ability to build rapport
• Commercial and strategic sales mindset
• Willingness to learn and adapt in a fast paced environment
• Excellent communication and interpersonal skills
• Ability to use in house clienteling systems and tools