Client Advisor - Aspen

Summary

The Client Advisor is a brand ambassador who delivers exceptional client experiences by welcoming clients, discovering needs, cultivating relationships, and supporting store goals. Reporting to a manager, the role supports visual merchandising and training needs while upholding brand standards and contributing to team objectives.

Responsibilities

• Provide a high level of client service and welcome every client
• Develop and maintain long lasting client relationships through outreach and engagement
• Achieve and exceed sales goals and key performance indicators
• Analyze personal KPI performance and adjust sales approach as needed
• Support inventory preparation and execution as necessary
• Follow up on customer charge sends repairs and holds
• Support and maintain visual merchandising standards
• Collaborate with store leadership to adhere to company policies and procedures

Requirements

• Minimum 2 years of retail experience preferably in a luxury environment
• Client centric and team oriented with strong interpersonal skills
• Professional presentation and effective verbal and written communication skills
• Dependable punctual and flexible with ability to work in a fast paced environment
• Ability to communicate in English additional languages preferred
• Technologically savvy with proficiency in Microsoft Word Excel and Outlook