Client Advisor - Century City

Summary

The Client Advisor provides exceptional luxury client service by meeting individual client needs, representing brand values, and creating a branded retail experience. This role focuses on driving sales results, building lasting client relationships, and maintaining store and visual standards in a fast paced environment.

Responsibilities

• Achieve or exceed individual and store monthly and seasonal sales goals
• Deliver exceptional customer service following the brand selling ceremony
• Drive and exceed KPI targets through quality sales and client engagement
• Capture and maintain accurate client data using company CRM tools
• Maintain an active and organized client book with regular follow up
• Advise clients on fashion trends and luxury product features
• Collaborate with team members to ensure a consistent client experience
• Maintain store security standards and uphold visual merchandising guidelines
• Keep understock and stock room neat and organized

Requirements

• Minimum three years of luxury fashion sales experience or similar customer service role
• Bachelor's Degree preferred
• Proven ability to drive sales results and build client relationships
• Excellent oral and written communication skills and strong organization
• High attention to detail and strong follow up skills
• Team focused with ability to collaborate effectively
• Ability to work in a fast moving and dynamic environment
• Flexible schedule including evenings, weekends, and holidays
• Authorized to work in the United States