Client Advisor - Century City

As a Client Advisor at Century City, you will play a pivotal role in driving sales and enhancing the client experience in a luxury retail environment. You will embody the TAG Heuer brand, acting as a passionate Brand Ambassador both in-store and at events, while consistently achieving sales targets and building long-lasting client relationships.

• Achieve sales targets through effective selling techniques and collaboration with team members.
• Enhance boutique sales by delivering memorable in-store experiences and services.
• Support colleagues and contribute to a positive and inclusive work environment.
• Leverage omnichannel sales strategies to ensure an exceptional client experience.
• Propose innovative ideas to boost sales, including merchandising and events.
• Act as a Client Development Specialist, building personal connections with clients.
• Communicate the brand story and technical details to build trust and relationships.
• Contribute to operational excellence by respecting retail and administrative processes.
• Coordinate aftersales operations and ensure compliance with internal policies.

• Minimum 3 years of experience in a luxury retail environment.
• Passion for watches, lifestyle trends, and new technologies.
• Fluent in English and local language; a third language is a plus.
• Strong selling skills, including client discovery and sales closing.
• Understanding of sales and clienteling KPIs.
• Digitally savvy with knowledge of digital tools and brand procedures.
• Client-centric mindset with excellent interpersonal and communication skills.
• Energetic, self-motivated, and adaptable to changes.
• Ability to represent the brand with integrity and transparency.