Client Advisor - Fashion Show Mall

Summary

Deliver exceptional client service representing a luxury jewelry brand at the Fashion Show Mall location. Build and maintain client relationships, meet commercial targets, and create memorable in-store experiences using personalized clienteling and sales techniques. Demonstrate strong communication skills, brand ambassadorship, and flexibility to work varied hours including nights weekends and holidays.

Responsibilities

• Provide the brand experience in every client interaction using personalized service techniques
• Develop and maintain client relationships to drive repeat business and loyalty
• Consistently achieve or exceed monthly quarterly and annual store sales targets
• Capture and maintain client data using POS and client tracking systems
• Convert clients through discovery and styling conversations
• Execute elevated in store hospitality and amenities to create memorable moments
• Leverage client feedback and NPS insights to improve the client experience
• Promote key product pillars and identify opportunities to grow business

Requirements

• Experience in retail luxury retail or relevant client facing roles such as hospitality
• Proven track record of achieving commercial sales results
• Ability to connect with a diverse client base and build relationships
• Proficiency with POS client tracking systems and Microsoft Outlook
• Flexibility to work non traditional hours including days nights weekends and holidays
• Authorization to work in the United States
• College degree and proficiency in multiple languages preferred