Sales Professional

Summary

The Sales Professional focuses on delivering a memorable client experience in a luxury showroom environment by building relationships, anticipating client needs, and presenting products with storytelling and technical detail. This role requires passion for timepieces and/or jewelry, strong selling skills, and familiarity with showroom systems and CRM. The Sales Professional supports the team by managing client interactions, administrative tasks, and showroom presentation.

Responsibilities

• Confidently present products to clients using storytelling and technical detail while creating a hospitable atmosphere.
• Build, maintain, and develop a clientele using the company CRM platform.
• Develop and maintain product and industry knowledge for brands and collections in the showroom.
• Organize merchandise and displays to optimize sales and minimize shrinkage.
• Support the client experience within showroom hospitality guidelines and turn clients to teammates when appropriate.
• Use company systems, hardware, and software independently to complete tasks.
• Complete administrative responsibilities that support the client experience.
• Accept and deliver client repairs as required and perform duties assigned by management.

Requirements

• High school diploma.
• Minimum 1 year of retail sales experience.
• Passion for timepieces and/or jewelry and excellent storytelling ability.
• Strong client service, interpersonal, and verbal/written communication skills.
• Excellent organizational skills and ability to multitask in a fast-paced environment.
• Computer literate (MS Office) and able to use CRM and showroom systems.
• Availability for showroom hours including evenings and weekends; ability to stand for long periods and lift packages as needed.