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Brobston Group is the #1 source for luxury fashion, jewelry, beauty, and home décor jobs in North America. We specialize in retail, corporate, and executive consulting roles. We offer both hands-on recruiting services and tailored job posting services to luxury brands and retailers. Brobston Group was founded by William Brobston in 2017 and is based in New York City.

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  • IWC Schaffhausen
  • Client Advisor
IWC Schaffhausen
IWC Schaffhausen

Founded in 1868

Client Advisor

Type
Full time
Industry
Luxury Watches and Jewelry
Location
Dallas, TX
Category
Retail Sales
Remote
Not Remote
Seniority
Associate
Compensation
$23.00 - $24.50 hourly

Jobs inner cover
Jobs inner cover

Summary

IWC Schaffhausen

Founded in 1868

Client Advisor

Type
Full time
Industry
Luxury Watches and Jewelry
Location
Dallas, TX
Category
Retail Sales
Remote
Not Remote
Seniority
Associate
Compensation
$23.00 - $24.50 hourly

Application Type

Marketplace (external)

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the employer to apply directly.

Job Description

Summary

As a Client Advisor at IWC in Dallas, you will be responsible for delivering an exceptional client experience and achieving personal and boutique sales targets. You will act as an ambassador for IWC, ensuring client satisfaction and representing the brand both inside and outside the boutique.

Responsibilities
  • Host clients and stakeholders, providing personalized customer experiences.
  • Sell watches, accessories, and services, exceeding turnover targets set by the Boutique Manager.
  • Identify and create sales opportunities both inside and outside the boutique.
  • Establish and maintain strong personal relationships with clients from diverse backgrounds.
  • Manage client database and clienteling activities daily.
  • Handle customer service requests and processes.
  • Maintain boutique according to global IWC visual merchandising standards.
  • Participate in boutique administration and elevate BTQ KPI.
Requirements
  • 3-5 years of experience in sales or hospitality.
  • Fluent in English and comfortable with video chat software.
  • Strong team player with excellent communication skills.
  • Result-oriented, driven, and able to work independently.
  • High emotional intelligence and understanding of luxury experience.
  • Creative, curious, and versatile with good interpersonal skills.

We have summarized this job description for you, click apply to see more details from the employer.

Company Intro

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