Client Advisor

Summary

Client Advisor role focused on delivering exceptional luxury retail service, building long term client relationships, and driving individual and team sales through expert product knowledge and clienteling tools. The role requires a customer focused, curious individual who thrives in a fast paced environment and is committed to brand standards and continuous learning.

Responsibilities

• Achieve individual and team sales objectives and goals
• Provide expert brand and product knowledge to clients
• Advise clients across all product categories
• Develop and maintain long term relationships using clienteling tools
• Deliver memorable, personalized service aligned with brand promise
• Support team performance through collaboration and a commercial mindset
• Continuously learn and apply company training and standards

Requirements

• Previous retail experience, preferably in luxury or high end market
• Strong customer service orientation and relationship building skills
• Commercial and sales driven mindset
• Curiosity and willingness to learn product and brand details
• Ability to thrive in a fast paced environment
• Effective communication and advisory skills