Client Advisor

Summary

Client Advisor role in a luxury retail store delivering exceptional personalized service and building long-term client relationships. The position focuses on achieving individual and team sales goals through expert product knowledge and use of clienteling tools. Candidates must be customer-focused, adaptable, and passionate about luxury retail.

Responsibilities

• Deliver an exceptional client experience by understanding client needs and preferences
• Represent the brand with passion and professionalism in all client interactions
• Achieve individual and team sales objectives through effective client engagement
• Develop and maintain long-term client relationships using in-house clienteling tools
• Learn and apply detailed product knowledge across all categories
• Provide personalized advice and recommendations to clients
• Collaborate with team members to maintain a positive store environment

Requirements

• Previous retail experience preferably in a high-end or luxury environment
• Strong sales and commercial mindset with ability to meet targets
• Excellent interpersonal and communication skills
• Passion for building and maintaining meaningful client relationships
• Willingness to learn and continuously improve performance
• Ability to use clienteling tools and systems effectively