Client Advisor

Summary

Provide exceptional sales and customer service in a luxury retail environment, building lasting client relationships through proactive outreach and follow up. Support store visual standards and inventory maintenance while promoting brand products and custom design services. Meet and exceed sales targets through strategic selling and a strong customer focus.

Responsibilities

• Deliver exceptional customer service and personalized shopping experiences
• Initiate and build client relationships using client book and mailings
• Complete sales and perform post sale follow up
• Exceed monthly sales goals and establish weekly sales plans
• Maintain visual presentation and general upkeep of the selling floor
• Handle customer repairs and advise clients on fit and custom design options
• Assist with stockroom and selling floor inventory maintenance

Requirements

• Minimum of 2 years experience in a luxury retail environment
• Excellent interpersonal and communication skills
• Strong customer service orientation and prioritization skills
• Ability to multitask and thrive in a fast paced environment
• Positive, outgoing, high energy and sales focused attitude
• Proficiency with retail point of sale systems, Word, Excel and email
• Strong interest in fashion and results driven