Client Advisor - Madison 695

Summary

Deliver exceptional client experiences while achieving individual and store sales goals at the New York Madison 695 boutique. Represent the brand with deep product knowledge and support the team in maintaining operational excellence and the sales ceremony on the shop floor.

Responsibilities

• Provide impeccable, tailored service to clients consistent with brand standards
• Achieve individual and monthly store sales targets
• Use CRM tools to source new clients and maintain client records
• Build and maintain long term relationships with loyal clients
• Support merchandising and shop floor maintenance
• Mentor team members and assist in running the sales ceremony
• Assist in implementing sales policies and initiatives

Requirements

• Minimum 3 years of luxury retail sales experience
• Strong communication skills
• Experience in women and men ready to wear
• Proven ability to achieve sales targets
• Familiarity with CRM and clienteling tools
• Professional presentation and service orientation