Client Advisor Manager - Bal Harbour

As a Client Advisor Manager at Moncler Bal Harbour, you will be a Brand ambassador responsible for delivering exceptional business results by leading and coaching a team. You will support the cultivation of client relationships, foster the achievement of sales goals, and ensure the utmost level of client experience is delivered to all Moncler clients.

• Ensure the team delivers the Moncler Client Promise through consistent coaching and development.
• Identify, recruit, and develop talent, securing succession plans in collaboration with management and HR.
• Manage and inspire the team to drive business and create a positive work environment.
• Lead by example to establish a client-centric mindset and support long-term client relationships.
• Provide the Merchandising team with product recommendations and feedback.
• Implement action plans to drive business and maximize product performance.
• Drive performance during Client Experience Management segments through strategic planning and execution.
• Collaborate with Operations, HR, and other departments to ensure adherence to company policies.

• Bachelor’s degree preferred.
• Minimum 5 years of progressive retail experience.
• Minimum 3 years of experience managing teams in retail, luxury retail, or service-related industry.
• Proven track record of successful sales generation and client relationship management.
• Strong business acumen and analytical skills.
• Professional presentation and effective communication skills.
• Technologically adept with proficiency in Microsoft tools.