Client Advisor - Manhasset

Summary

The Client Advisor delivers exceptional service and represents the brand at every client interaction, building long-term relationships and driving sales. This role focuses on creating memorable in-store experiences while achieving monthly, quarterly and annual sales targets. The Client Advisor uses POS and client tracking systems to capture client data and personalize follow-up.

Responsibilities

• Deepen client relationships to drive lifetime loyalty and repeat business
• Consistently achieve or exceed store sales plans and contribute to key product pillars
• Capture and maintain accurate client data in CRM and POS systems
• Deliver memorable, personalized in-store experiences using the Tiffany touch and TEI behaviors
• Optimize hospitality and store amenities and act on client feedback to improve the experience

Requirements

• Experience in retail, luxury retail or client-focused hospitality roles with a proven track record in sales
• Flexibility to work days, nights, weekends and holidays
• Ability to work with a diverse client base and deliver high standards of service
• Proficiency with POS systems, client tracking systems and Microsoft Outlook/email
• Authorization to work in the United States
• Preferred: college degree, GIA or Gemological coursework, and proficiency in Mandarin