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Brobston Group is the #1 source for luxury fashion, jewelry, beauty, and home décor jobs in North America. We specialize in retail leadership, corporate, and executive consulting roles. We offer both hands-on recruiting services and tailored job posting services to luxury brands and retailers. Brobston Group was founded by William Brobston in 2017 and is based in New York City.

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  • Officine Panerai
  • Client Advisor
Officine Panerai
Officine Panerai

Founded in 1860

Client Advisor

Type
Full time
Industry
Luxury Watches and Jewelry
Location
Boston, MA
Category
Retail Sales
Remote
Not Remote
Seniority
Associate

Jobs inner cover
Jobs inner cover

Summary

Officine Panerai

Founded in 1860

Client Advisor

Type
Full time
Industry
Luxury Watches and Jewelry
Location
Boston, MA
Category
Retail Sales
Remote
Not Remote
Seniority
Associate

Application Type

Marketplace

Applications for this job are completed directly on the employer's website.

Job Description

Summary

The Client Advisor is responsible for achieving personal sales targets and contributing to boutique objectives by developing client relationships and delivering exceptional customer service while adhering to brand procedures and standards.

Responsibilities

  • Achieve and exceed monthly and annual sales and KPI targets
  • Support boutique overall sales performance and participate in briefings
  • Welcome customers and manage all steps of the sale following the brand selling ceremony
  • Identify high potential leads and perform targeted follow up to generate sales
  • Maintain product and brand knowledge and participate in trainings
  • Manage boutique operations including opening closing inventory and repairs
  • Maintain boutique appearance and follow grooming and visual merchandising guidelines
  • Capture and manage customer data in CRM and develop client portfolio
  • Provide excellent customer service including post sale support and SAV handling

Requirements

  • Minimum of 2 years in luxury retail sales
  • Strong sense of luxury service presentation and aesthetics
  • Fluent in English additional languages a plus
  • Result oriented with strong selling skills and attention to detail
  • Team player with strong interpersonal skills and empathy
  • Curious self motivated with excellent customer service mindset
  • Ability to handle multiple tasks and excellent communication skills
  • Proficient computer skills

We have summarized this job description for you, click apply to see more details from the employer.

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