Summary
Provide exceptional luxury client service by promoting the brand values and delivering a branded Gucci experience. Meet and exceed individual and store sales goals while building lasting client relationships and maintaining high visual and operational standards.
Responsibilities
- Achieve or exceed monthly and seasonal individual and store sales goals
- Deliver exceptional customer service following the Gucci selling ceremony
- Drive and exceed individual KPI targets through quality sales and client engagement
- Capture and maintain accurate client data using company CRM tools
- Maintain an active, neat, and organized client book with regular follow up
- Advise clients on fashion trends and luxury product knowledge
- Collaborate with team members to ensure a consistent client experience
- Maintain store security standards and uphold visual merchandising guidelines
- Keep understock and stock room neat and adhere to image standards
Requirements
- Bachelor’s Degree preferred
- 3+ years of luxury fashion sales or similar customer service experience
- Proven ability to drive sales results and build customer relationships
- Excellent oral and written communication skills
- Strong organization, follow up, and attention to detail
- Team focused with ability to collaborate effectively
- Ability to work in a fast moving and dynamic environment
- Flexible schedule including evenings, weekends, and holidays
- Proper authorization to work in the United States
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