SummaryAs a Client Advisor at Tiffany & Co. in Ottawa Rideau Centre, you will embody the Tiffany brand in every client interaction, using your unique flair to make each client's experience extraordinary. You will be a brand ambassador, developing client relationships and exceeding commercial targets through your passion for Tiffany and entrepreneurial spirit.
Responsibilities- Hold the critical position of embodying the Tiffany brand in each client interaction.
- Develop client relationships and exceed commercial targets.
- Foster a clienteling culture and encourage an entrepreneurial spirit.
- Deepen relationships with clients to drive lifetime loyalty and spend.
- Consistently achieve or exceed store commercial targets.
- Capture client data and cultivate new and existing client relationships.
- Deliver a significant portion of sales through repeat client business.
- Identify innovative ways to grow your business through elevated client experiences.
- Elevate in-store experience by delivering memorable moments to every client.
- Demonstrate passion as a Tiffany brand ambassador during every selling ceremony.
- Execute best practices by optimizing hospitality and store amenities.
Requirements- Experience in retail or luxury retail or relevant client-related experience.
- Proven track record in achieving commercial results.
- Ability to connect with the client.
- Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
- Ability to work with a diverse client base.
- Proficiency with Point of Sales (POS) systems, client tracking systems, and Microsoft Outlook/email.
- Authorization to work in the country where the position is based.
- A college/university degree is desired.
- Proficiency in multiple languages is desired.
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