Client Advisor - Precious Jewelry

Summary

The Client Advisor cultivates relationships with clients through elevated selling, exceptional customer service, and personal engagement, servicing clients in-store and digitally using technology to drive sales and styling. This onsite role reports to the Sales Manager and focuses on wardrobe consultation, outreach, and omni-channel selling to achieve personal sales goals.

Responsibilities

• Cultivate and maintain client relationships through personalized service and styling
• Use digital tools and store technology for outreach and selling
• Demonstrate expert product knowledge and fashion trends
• Achieve personal sales targets and client conversion goals
• Strategize business development through wardrobing and outreach
• Utilize omni-channel and fleetwide inventory to fulfill client needs
• Create a collaborative and positive work environment
• Provide remote and in-person styling based on client needs

Requirements

• Experience in fashion styling or fashion retail
• Experience selling on commission
• Comfortable using technology and digital selling tools
• High school diploma or equivalent
• Motivated to set and achieve sales goals
• Flexible availability to meet client and store needs