Client Advisor - Rodeo Dr

As a Client Advisor at BVLGARI on Rodeo Dr, you will play a crucial role in delivering a bespoke client experience that reflects the sophistication and values of our brand. You will be responsible for enhancing client relationships, achieving sales targets, and acting as a primary contact for Sales services.

• Deliver an exceptional and personalized client experience, ensuring satisfaction and loyalty.
• Execute the BVLGARI selling ceremony with expertise, adapting strategies based on client needs and motivations.
• Communicate the passion and values of BVLGARI, enhancing client engagement and brand loyalty.
• Achieve personal and boutique sales targets, focusing on quantitative and qualitative goals.
• Drive high-end sales and strategize for premium client interactions.
• Build and maintain strong relationships with clients, fostering loyalty and repeat business.
• Efficiently manage and expand the client portfolio through targeted strategies.
• Initiate CRM actions to enhance client engagement and retention.
• Represent BVLGARI at client events, embodying the brand as an ambassador.
• Adhere to all brand guidelines and boutique operational procedures.
• Participate in inventory management and boutique maintenance activities.
• Support opening and closing procedures, including setup and breakdowns.
• Assist with special projects and operational needs as required.

• Proven success in a luxury retail environment, focusing on meeting and exceeding sales targets.
• Experienced in catering to high-end clients and managing sophisticated sales interactions.
• Exceptional customer service skills and a commitment to creating memorable shopping experiences.
• Ability to interact effectively with diverse clientele, adapting to various cultural backgrounds.
• Multi-lingual to cater to a broad client base.
• Technologically savvy, with proficiency in relevant retail and CRM software.
• Strong communication skills, result-oriented and driven by a strong entrepreneurial spirit.