SummaryAs a Client Advisor at Saint Laurent, you will play a crucial role in driving store sales and achieving key performance indicators. You will provide a unique and memorable experience to all clients, both external and internal, while supporting the management team and upholding the Maison's values and standards.
Responsibilities- Provide outstanding client and after-sale service to all visitors and clients.
- Connect and reconnect with clients, identifying their needs and anticipating future requests.
- Cultivate a robust client portfolio to secure a proactive and growing business.
- Exceed individual sales and KPI goals with a business mindset and entrepreneurial approach.
- Create personalized, versatile, and timeless silhouettes for clients.
- Communicate transparently and genuinely with clients and colleagues.
- Use available tools to optimize business opportunities.
- Support and collaborate with front and back-of-house teams.
- Adhere to all company policies and operational procedures.
Requirements- Experience in providing high-quality service in fashion retail, customer service, or luxury hospitality.
- Passion for fashion culture and creating personalized looks.
- Business mindset and entrepreneurial spirit.
- Strong team spirit and ability to achieve common goals.
- Comfortable with technology and quick to adapt to new tools.
- Ability to multitask and prioritize in a fast-paced environment.
- Proactive, passionate, and problem-solving attitude.
- Excellent communication skills in English and local language; additional languages preferred.
- Open-minded and driven by creativity.
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