SummaryAs a Client Advisor at Gucci Saks New York, you will serve as a brand ambassador, responsible for achieving sales objectives by deepening client connections and providing exceptional service. You will create a unique and elevated experience for clients, fostering strong relationships and enhancing brand loyalty.
Responsibilities- Engage and establish strong relationships with clients, offering best-in-class service in-store or remotely.
- Deliver a personalized, client-centric experience to drive repeat business and enhance brand loyalty.
- Develop client base by recruiting new clients and nurturing existing ones.
- Leverage in-store technology to ensure a smooth and pleasant client experience.
- Drive individual and collective sales results through effective selling techniques and client-centric attitude.
- Promote virtual appointments and distance sales to create selling opportunities.
- Maintain a "One-Gucci-Client" perspective for all transactions.
- Engage with clients using storytelling, expert product knowledge, and styling advice.
- Participate in store operations such as stock maintenance and inventories.
- Adhere to all policies and procedures with a focus on loss prevention and operational excellence.
Requirements- 2+ years of luxury fashion sales experience.
- Proven ability to drive and exceed individual and store results.
- Flexibility to work a retail schedule including evenings, weekends, and holidays.
- Deep knowledge and passion for fashion and luxury.
- Strong communication skills and ability to adapt to different clients and situations.
- Ability to work in a fast-moving and dynamic environment.
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