SummaryAs a Client Advisor at the Soho Flagship, you will be responsible for generating sales through exceptional client relations and product knowledge, acting as an ambassador for the RIMOWA brand. You will play a key role in achieving personal and store sales goals while providing outstanding customer service.
Responsibilities- Achieve personal sales goals and support team members to achieve store sales goals.
- Educate clients with company history and the most current product knowledge.
- Maintain an active client book to cultivate new and existing client relationships.
- Ensure prompt follow-up with client purchases, repairs, and inquiries.
- Understand and operate the store POS system, including opening and closing the register.
- Process payment and return of merchandise, conduct inventory counts, and adhere to company loss prevention policy.
- Maintain and execute store merchandising standards and housekeeping duties.
Requirements- High school diploma or equivalent.
- Minimum 3 years of luxury sales experience.
- Experience in developing existing and prospecting new clients, with an established client book preferred.
- Professional presentation and excellent communication skills, both verbal and written.
- Excellent problem-solving skills, positive attitude, and team player.
- Knowledge of fashion, design trends, and a love of travel.
- Ability to work varied hours and days, including nights, weekends, and holidays.
- Must be able to lift large boxes up to 20lbs repeatedly.
We have summarized this job description for you, click apply to see more details from the employer.
