Client Advisor - South Coast Plaza

Loewe is seeking a Client Advisor to join its South Coast Plaza location in Costa Mesa. In this role, you will be responsible for building client relationships within the luxury market, achieving sales goals, and embodying the company's values.

• Meet or surpass monthly and yearly sales objectives to contribute to business growth.
• Provide outstanding, personalized customer service and build meaningful relationships.
• Exceed individual KPI targets through top-tier customer service.
• Utilize CRM tools to gather customer data for personalized engagement.
• Foster collaboration and open communication with colleagues.
• Ensure the sales floor and stockroom are organized per company policy.
• Contribute to the visual presentation of products according to standards.
• Uphold the brand's image standards and guidelines.
• Adhere to company policies and procedures.
• Record customer information accurately in the database.
• Promote store events via email, phone, and personalized notes.
• Maintain an organized client book and provide prompt follow-up.
• Address client-related issues, including shipping and alterations.
• Support shipping, receiving, and inventory control as needed.

• 3+ years of luxury fashion sales experience in a retail environment.
• Proven history of exceeding individual and store targets.
• Exceptional communication skills, both verbal and written.
• Strong organizational skills and ability to manage multiple tasks.
• Team-oriented mindset with a desire to collaborate effectively.
• Ability to thrive in a dynamic and fast-paced environment.
• Adaptability to cater to different customer needs.
• Willingness to work a flexible schedule, including evenings, weekends, and holidays.
• Foreign language knowledge is a plus.