Senior Client Advisor - South Coast Plaza

As a Senior Client Advisor at South Coast Plaza, you will serve as a brand ambassador for CELINE, ensuring every client receives exceptional service. You will be responsible for achieving sales targets, supporting the team, and maintaining the highest standards of brand knowledge and clienteling.

• Achieve individual and team sales objectives and support the team in their sales efforts.
• Welcome clients and enhance their experience by advising them across all product categories.
• Demonstrate sales leadership and advanced clienteling skills to develop and recruit new clients.
• Maintain high standards of brand and product knowledge.
• Participate in all store activities and respect CELINE brand standards.
• Assist management in daily operations, including floor management and stock operations.
• Support the Store Manager in team development and integration of newcomers.
• Understand company policies and provide support to other Client Advisors.
• Additional responsibilities may include stock and store operations, visual merchandising, and after-sales support.

• Minimum 3 years of experience in a retail setting, preferably in luxury sales.
• Business School, University degree, or equivalent experience.
• Computer literate with the ability to learn and use various software packages.
• Action-oriented and results-driven with strong client service orientation.
• Excellent verbal and written communication skills.
• Passion for luxury products and appreciation for design.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• Foreign language skills are a plus.