Client Advisor - South Coast Plaza

Summary

The Client Advisor provides personalized luxury service to clients at the South Coast Plaza boutique, acting as an ambassador of the brand and creating memorable retail experiences. The role focuses on building long-term client relationships through clienteling tools, advising across product categories, and supporting both individual and team sales objectives. The advisor will develop deep product and brand knowledge and contribute to a high-performing retail environment.

Responsibilities

• Achieve individual and team sales targets and commercial objectives
• Advise and guide clients across all product categories with expert product knowledge
• Develop and maintain long-term relationships using in-house clienteling tools and systems
• Deliver tailored, high-quality customer experiences and follow up on client needs

Requirements

• Previous retail experience, preferably in a high-end or luxury environment, or strong customer-centric background
• Demonstrated sales and commercial mindset with a passion for client service
• Excellent communication and relationship-building skills
• Willingness to learn brand systems and clienteling tools and to work flexible retail hours