SummaryAs a Client Advisor at Valley Fair, you will play a crucial role in achieving individual and store sales targets while providing exceptional customer service in a luxury retail environment. You will leverage your product knowledge to maximize sales and maintain a strong client book.
Responsibilities- Meet individual and store sales targets and consignment goals.
- Incorporate product knowledge in the sales process to maximize sales and transaction value.
- Adhere to all company policies and procedures.
- Capture and maintain relevant customer information in the database.
- Promote store events through various communication channels.
- Maintain and expand a client book with consistent follow-up.
- Assist with general housekeeping and store image maintenance.
- Support shipping, receiving, and inventory control as needed.
Requirements- Minimum 3 years of experience in a retail setting, preferably in luxury sales.
- Business School, University degree, or equivalent experience.
- Computer literacy and ability to learn various software packages.
- Strong client book preferred.
- Passion for luxury products and design appreciation.
- Service-oriented with a customer-focused approach.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
- Foreign language skills are a plus.
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