Client Advisor - Woodbury

Summary

The Client Advisor serves as the primary point of contact for clients, providing exceptional service, personalized styling, and driving sales while upholding the brand's luxury standards. This role builds client relationships, develops a client book, and supports store presentation and back-office activities. Flexible availability including weekends and holidays is required.

Responsibilities

• Greet and assist clients with a warm and professional approach
• Provide product knowledge and personalized styling advice
• Drive sales through upselling and cross-selling strategies
• Build and maintain client relationships and develop a client book
• Engage clients through follow-ups and invitations to events
• Ensure store presentation and merchandising meet brand guidelines
• Process transactions and operate the POS system
• Manage inventory, stock replenishment, and product care
• Support back-office functions and visual merchandising activities

Requirements

• Previous retail experience in fashion, jewelry, or lifestyle brands
• Strong interpersonal and communication skills
• Sales-driven mindset with ability to meet targets
• Customer-centric approach and passion for personalized service
• Cultural awareness to interact with international clientele
• Team player with collaborative spirit
• Flexible availability including weekends and holidays
• Multilingual skills preferred