SummaryAs a Client Experience Coordinator at Cartier in Short Hills, you will support the execution of the client experience strategy, ensuring exceptional service and fostering brand loyalty. You will work closely with boutique management to deliver seamless and memorable client experiences.
Responsibilities- Create exceptional client experiences and deliver outstanding hospitality.
- Support front podium duties, assisting appointments and walk-in clients.
- Utilize Maison storytelling to enhance client experiences.
- Assist sales associates with appointment support and client entertainment.
- Provide quick service requests and personalization services.
- Assist with client development activities and data entry.
- Provide personal services such as directions and reservations.
- Support phone duties and appointment setting.
- Optimize boutique environment and manage traffic flow.
- Assist with merchandising and display maintenance.
- Partner with Operations Coordinator for inventory and product movement.
- Participate in daily boutique set up and break down.
- Develop brand knowledge and comply with security procedures.
- Contribute to a positive and productive boutique environment.
Requirements- Associate’s or Bachelor’s degree preferred.
- Previous experience in luxury retail, service, or hospitality is a plus.
- Excellent computer skills and MS Office experience required.
- Available to work retail hours, including weekends.
- Ability to work in a fast-paced environment.
- Strong analytical, organizational, and communication skills.
- Attention to detail and ability to multitask.
- Collaborative approach and intellectual curiosity.
We have summarized this job description for you, click apply to see more details from the employer.
