SummaryAs a Client Experience Coordinator at Cartier, Las Vegas Wynn, you will support the execution of the client experience strategy, ensuring exceptional service and brand loyalty. You will work closely with boutique management to create seamless and memorable client experiences.
Responsibilities- Create exceptional client experiences and deliver outstanding hospitality.
- Support front podium duties, assisting with appointments and walk-in clients.
- Utilize Maison storytelling to enhance client experiences.
- Assist sales associates with appointment support and client entertainment.
- Facilitate seamless client experiences, including product presentation and sales finalization.
- Assist with quick service requests and personalization services.
- Support client development activities and data entry.
- Provide personal services such as directions and reservations.
- Assist with phone duties and appointment setting.
- Optimize boutique environment and manage appointment booking tool.
- Support boutique traffic flow and appearance maintenance.
- Assist with merchandising and display maintenance.
- Partner with Operations Coordinator for inventory management.
- Participate in daily boutique setup and breakdown.
- Assist with special projects as needed.
Requirements- Associate’s or Bachelor’s degree preferred.
- Previous experience in luxury retail, service, or hospitality is a plus.
- Excellent computer skills and MS Office experience required.
- Available to work retail hours, including weekends.
- Ability to work in a fast-paced environment with strong attention to detail.
- Excellent analytical, organizational, and interpersonal communication skills.
- Collaborative approach with a “can do” attitude.
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