Client Service Representative

As a Client Service Representative at Neiman Marcus Beverly Hills, you will manage the day-to-day client service functions of the boutique. You will work closely with the Boutique Management to ensure exceptional customer service and efficient operations.

• Provide outstanding customer service by creating a friendly and welcoming environment.
• Accurately handle cash and media at registers and maintain cash integrity.
• Use proper telephone etiquette for customer inquiries and communication.
• Assist in packing or wrapping customers’ merchandise.
• Handle customer exchanges or returns in partnership with the Boutique Leadership Team.
• Communicate customer requests and feedback to management.
• Complete all opening and closing procedures, securing cash and receipts.
• Maintain the orderly appearance of the register area and keep supplies stocked.
• Assist in floor moves, merchandising, display maintenance, and housekeeping.
• Participate in all inventories and support general boutique operational tasks.

• 3+ years of retail cashiering experience, luxury background preferred.
• Ability to work a full-time schedule including nights, weekends, and holidays.
• Strong interpersonal, communication, organization, and follow-through skills.
• Physical ability to stand for extended periods and handle merchandise.
• Willingness to adhere to all company policies and standards.
• Availability to travel as needed.