SummaryThe Beauty Advisor will be responsible for interacting with clients and providing an elevated client experience. This individual has a strong desire to sell and uses their working knowledge of the beauty business as well as the many services and tools offered to obtain and grow their business. The Beauty Advisor utilizes this knowledge to provide clients with personalized assistance to enhance their shopping experience and reach set goals.
Responsibilities- Focus on achieving and exceeding individual Cosmetic sales goals, event sales goals, and department daily & monthly sales goals.
- Provide a dynamic service presence to each location.
- Ask appropriate questions to identify a client’s needs in order to effectively provide them guidance or directions.
- Actively participate on social media to grow your personal brand and business.
- Demonstrate professional make-up and treatment consultation and application.
- Maintain a consistent high level of service by creating and developing excellent client relationships as the brand expert and department representative.
- Cross sell beyond one line to drive results and build the client’s basket.
- Be thoroughly knowledgeable on all in-store services and proactively offer the appropriate service to a client to further personalize and enhance their shopping experience.
- Maintain a positive image as a liaison between the company and Account Executives.
- Utilize online clienteling resource tool to record and maintain client information and preferences to drive your business.
- Focus all efforts on providing an exceptional client experience from approach, to application, to closing the sale and following up with the client.
- Maintain counter standards by ensuring a clean, tidy and welcoming space.
- Ad hoc responsibilities as needed.
Requirements- Minimum 1 year retail experience, within the Beauty industry.
- Previously demonstrated successful sales experience, achieving or exceeding goals.
- Ability to learn and utilize online clienteling tools and software and are comfortable using social media and technology.
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