Client Service Representative - House of Dior

As a Client Service Representative at House of Dior in Beverly Hills, you will manage the day-to-day client service functions of the boutique, ensuring exceptional customer service and operational efficiency. You will work closely with the Boutique Management to maintain high standards of client satisfaction and boutique operations.

• Provide outstanding customer service by creating a friendly and welcoming environment.
• Manage POS system, aftersales, phone communication, and cash integrity.
• Assist with inventory control, loss prevention, and client service.
• Handle customer exchanges or returns in partnership with the Boutique Leadership Team.
• Maintain orderly appearance of register area and stock supplies.
• Support floor moves, merchandising, display maintenance, and housekeeping.
• Participate in all inventories and general boutique operational tasks.

• 3+ years of retail cashiering experience, preferably in a luxury setting.
• Ability to work full-time, including nights, weekends, and holidays.
• Strong interpersonal, communication, and organizational skills.
• Physical ability to stand for extended periods and handle merchandise.
• Willingness to adhere to company policies and procedures.