Controls System Facilities Program Manager

As a Controls System Facilities Program Manager at Nordstrom in Elizabethtown, PA, you will play a crucial role in optimizing the performance and reliability of equipment within our distribution and fulfillment centers. You will be responsible for maintaining and troubleshooting material handling control systems and providing technical support to ensure smooth operations.

• Provide regional support to Supply Chain control systems techs and leads, setting troubleshooting standards and managing controls-related change management.
• Coordinate work activities for Control Systems Techs/Leads to achieve goals and objectives of Supply Chain DCFC buildings.
• Act as first-level escalation support for Control Systems Techs/Leads, providing troubleshooting support for hardware or controls software systems.
• Collaborate with various teams to support MHE systems optimization and project implementation.
• Monitor MHE metrics and partner with maintenance/operations for system performance analysis.
• Mentor and train CSTs and CSLs, setting standard operating procedures.
• Facilitate Failure/Root Cause Analysis and implement process improvements.
• Partner with DC/FC Operations leadership and vendors to plan and coordinate new technology installations.
• Communicate technical issues and project timelines with leadership and maintenance teams.
• Provide weekly site controls reliability information to Engineering Services leadership team.

• Bachelor’s degree in Electrical or Mechanical Engineering, Engineering Technology, or related field, or 5+ years of equivalent experience.
• Experience with electrical theory, robotics, controls components, and automated equipment.
• Knowledge of programming software such as RSLogix5000 studio and FT View.
• Experience with motor controls, industrial electrical systems, and SCADA systems.
• Excellent written, verbal, and customer service skills.
• Ability to lead in a technical role and interact with all levels of management.