Summary
Provide expert beauty and skincare advice to clients in a luxury cosmetics environment. Deliver personalized product recommendations and drive sales through exceptional customer service while maintaining visual merchandising standards and brand experience.
Responsibilities
- Greet and consult customers to assess skincare and makeup needs.
- Demonstrate and apply cosmetic products and perform makeovers.
- Recommend and upsell products to meet individual client needs and sales goals.
- Maintain product knowledge and stay informed about new launches.
- Ensure merchandising standards and keep the counter organized and stocked.
- Process transactions and handle returns or exchanges appropriately.
- Build and maintain client relationships and follow up on appointments.
- Support inventory counts and assist with stockroom organization.
Requirements
- Minimum 2 years of experience in beauty retail or cosmetics consultation.
- Strong knowledge of skincare and makeup products and application techniques.
- Excellent customer service and communication skills.
- Ability to meet sales targets and promote products effectively.
- Professional appearance and ability to represent a luxury brand.
- Flexible availability to work retail hours including weekends and holidays.
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