Cosmetics Counter Manager - Chevy Chase

Summary

Manage daily operations of a luxury cosmetics counter within a department store in Chevy Chase, driving sales performance and delivering exceptional client experiences. Lead and coach a team of beauty specialists while ensuring visual merchandising and product knowledge meet brand standards. Serve as primary liaison between the counter and corporate or store leadership to achieve targets.

Responsibilities

• Lead and motivate the counter team to achieve sales goals and KPIs.
• Provide high level client service and build lasting customer relationships.
• Train staff on product knowledge, application techniques, and sales methods.
• Manage floor operations including inventory, merchandising, and housekeeping.
• Drive clienteling initiatives and appointment management.
• Oversee stock replenishment and loss prevention procedures.
• Execute brand promotions and visual display standards.

Requirements

• Proven retail or counter management experience in luxury cosmetics or beauty.
• Strong sales leadership and coaching skills.
• Excellent communication and customer service abilities.
• Knowledge of beauty products and application techniques.
• Ability to work retail hours including weekends and holidays.