Cosmetics Counter Manager - South Coast Plaza

Summary

Manage daily operations of a cosmetics counter within a luxury department store, driving sales and ensuring exceptional client service. Lead and develop a small team to meet sales goals and maintain brand standards. Represent the brand on the sales floor and collaborate with store leadership to optimize merchandising and staffing.

Responsibilities

• Oversee day to day counter operations at South Coast Plaza.
• Coach and mentor counter staff to deliver outstanding customer experiences.
• Achieve and exceed sales targets and performance metrics.
• Manage visual merchandising and product presentation to brand standards.
• Maintain inventory accuracy and coordinate product replenishment.
• Handle client consultations and drive clienteling initiatives.
• Collaborate with store management on staffing and scheduling.

Requirements

• Minimum of 4 years of retail or cosmetics management experience.
• Strong sales leadership and team development skills.
• Excellent customer service and communication abilities.
• Knowledge of cosmetics products and application techniques.
• Ability to work weekends and holidays as required by retail schedule.
• Proven track record of meeting sales targets.