Customer Experience Coordinator

As a Customer Experience Coordinator, you will be the lead ambassador of the brand, ensuring the delivery of a Radically Personal customer journey. You will support the efficient operation of the store experience and provide exemplary service to maximize sales and promote the company's image of quality and professionalism.

• Ensure client expectations are exceeded at each visit and maintain an environment focused on the client experience.
• Ensure all employees present professionally for each customer interaction and practice the highest level of customer service.
• Map clienteling activities for each guest.
• Ensure seamless efficiency and a positive atmosphere in the customer experience.
• Partner with leadership and expert teams to proactively address service issues.
• Perform other duties assigned by the store leadership team.

• Previous experience in sales, hospitality, and/or service.
• Exceptional customer service and clienteling skills with a passion for building relationships.
• Professional verbal and written communication skills.
• Flexible work schedule, including evenings, weekends, and holidays.