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Brobston Group is the #1 source for luxury fashion, jewelry, beauty, and home décor jobs in North America. We specialize in retail, corporate, and executive consulting roles. We offer both hands-on recruiting services and tailored job posting services to luxury brands and retailers. Brobston Group was founded by William Brobston in 2017 and is based in New York City.

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  • Customer Experience Coordinator
Suitsupply
Suitsupply

Customer Experience Coordinator

Type
Full time
Industry
Luxury Menswear
Location
New York, NY
Category
Customer Service
Remote
Not Remote
Seniority
Coordinator
Compensation
$18.00 - $28.00 hourly

Job has expired

Jobs inner cover
Jobs inner cover

Summary

Suitsupply

Customer Experience Coordinator

Type
Full time
Industry
Luxury Menswear
Location
New York, NY
Category
Customer Service
Remote
Not Remote
Seniority
Coordinator
Compensation
$18.00 - $28.00 hourly

Job has expired

Application Type

Marketplace (external)

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the employer to apply directly.

Job Description

Summary

As a Customer Experience Coordinator, you will be the lead ambassador of the brand, ensuring the delivery of a Radically Personal customer journey. You will support all activities necessary for the efficient operation of the store experience and provide exemplary service to maximize sales and promote the Company's image of quality and professionalism.

Responsibilities
  • Ensure client expectations are exceeded at each visit and maintain an environment focused on the client experience.
  • Ensure all employees present professionally for each customer interaction and practice the highest level of customer service to achieve maximum sales.
  • Map clienteling activities for each guest.
  • Ensure seamless efficiency and a positive atmosphere in the customer experience.
  • Partner with leadership and expert teams to proactively address service issues.
  • Perform other duties assigned by the store leadership team.
Requirements
  • Previous experience in sales, hospitality, and/or service.
  • Exceptional customer service/clienteling skills and excitement to build relationships.
  • Professional verbal and written communication skills.
  • Flexible work schedule, including evenings, weekends, and holidays.

We have summarized this job description for you, click apply to see more details from the employer.

Company Intro

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