SummaryThis job is a great fit for someone who is customer obsessed and loves to solve problems. As a Customer Service Representative at Hillsdale Shopping Center, you will assist customers with a variety of transactions through a seamless and friendly experience.
Responsibilities- Assist customers with a variety of transactions through a seamless and friendly experience.
- Demonstrate expertise in all technologies used in the store environment.
- Inspire trust, teamwork and positive team relationships.
- Defuse customer situations and provide resolution in a timely and effective manner.
- Ensure the security and privacy of customer information through education, compliance and resolution of issues.
- Motivate and inspire others to adopt initiatives such as our Nordstrom Rewards program.
Requirements- The ability to effectively build relationships with your customers, peers and leadership.
- Proficiency in multiple operating systems such as MS Windows, iOS and Android.
- Clear, effective communication with strong interpersonal skills.
- The ability to prioritize multiple tasks in a fast paced environment.
- Accountability, initiative and a high level of ownership.
- The ability to work a flexible schedule based on department needs.
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