Customer Service Representative - Oakbrook Center

Summary

Provide customers with friendly, seamless assistance and help resolve service issues. Use store technologies and support customer privacy, teamwork, and Nordstrom initiatives.

Responsibilities

• Assist customers with a variety of transactions.
• Use store technologies and resolve customer concerns promptly and effectively.
• Protect customer information and encourage participation in Nordstrom Rewards.
• Build positive relationships with customers, peers, and leadership.

Requirements

• Strong communication and interpersonal skills.
• Proficiency with operating systems such as Windows, iOS, and Android.
• Ability to prioritize tasks in a fast-paced environment and work a flexible schedule.
• Ability to move continuously during shifts, handle merchandise, and lift up to 25 pounds occasionally.