Customer Service Representative - Ridgedale

Summary

Provide customers with seamless, friendly service by assisting with transactions and resolving concerns. Use store technologies and promote positive customer and team experiences while protecting customer information.

Responsibilities

• Assist customers with a variety of transactions.
• Use store technologies and help customers navigate them.
• Resolve customer concerns promptly and effectively.
• Protect the security and privacy of customer information.
• Encourage participation in customer initiatives and foster positive team relationships.

Requirements

• Build effective relationships with customers, peers, and leaders.
• Proficiency with multiple operating systems, including Windows, iOS, and Android.
• Clear communication, strong interpersonal skills, and the ability to prioritize tasks.
• Flexibility to work a schedule based on business and department needs.
• Ability to move continuously during shifts, handle merchandise, and lift up to 25 pounds occasionally.