Customer Service Representative - Roosevelt Field

Summary

Provide a seamless and friendly customer experience by assisting with transactions, resolving issues, and demonstrating expertise in store technologies while supporting team initiatives and maintaining customer privacy.

Responsibilities

• Assist customers with a variety of transactions
• Demonstrate expertise in store technologies and operating systems
• Defuse customer situations and provide timely resolutions
• Ensure security and privacy of customer information
• Motivate customers and peers to adopt store programs such as rewards
• Inspire trust and foster positive team relationships
• Prioritize multiple tasks in a fast paced environment

Requirements

• Ability to build effective relationships with customers peers and leadership
• Proficiency in MS Windows iOS and Android
• Clear effective communication and strong interpersonal skills
• Ability to prioritize tasks and work a flexible schedule
• Accountability initiative and a high level of ownership