SummaryThe Department Coordinator at Christian Dior's 5th Avenue location is responsible for supporting the Assistant Boutique Director in managing the Leathergoods Department. This role requires maintaining exceptional client service standards in alignment with Christian Dior's expectations.
Responsibilities- Establish and maintain comprehensive client records.
- Facilitate communication between management and sales associates.
- Manage incoming and outgoing requests ensuring compliance.
- Create reports to capture category clients.
- Organize and schedule Trunk Shows, events, and client experiences.
- Oversee loans, transfers, and cycle counts while maintaining inventory accuracy.
- Manage reservations, Client Go bags, and CSR related tasks.
- Support launch preparation by creating look books with SKU, photos, and pricing.
- Pull reserves from shows with client deposits for Sales Associates.
- Take photos of new arrivals and share with the boutique team.
- Create transfers for requested pieces.
- Maintain reservation room and salon image adhering to VM guidelines.
- Maintain 5S standards with stockroom.
- Coordinate messenger service for client deliveries or rush transfers.
Requirements- Ability to work independently with minimal supervision.
- Excellent organizational skills.
- Quick learner when facing new challenges.
- Creative problem-solving skills.
- Strong Excel and analytical skills.
- Strong interpersonal, communication, and follow-through skills.
- Capacity to multitask and adapt to a fast-paced environment.
- Flexible schedule including evenings, late nights, and weekends as needed.
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