Designated Selling Associate - NYC Flagship

Summary

The Designated Selling Associate provides personalized, one-on-one customer service and drives sales for the jewelry brand at the NYC Flagship. This role focuses on appointment-based and digital selling, product knowledge education, and merchandising to meet sales goals. The associate cultivates customer relationships and supports department presentation and inventory readiness.

Responsibilities

• Set and achieve sales goals for in-store and digital selling, using tools such as text and social media
• Build and maintain lasting relationships with customers through personalized service and follow up
• Conduct appointment-based selling and grow the customer base, including opening rewards accounts
• Provide product education to customers and peers and lead brand product knowledge meetings
• Assist with merchandising, stocking, displays, price markdowns, transfers, and maintaining a customer-ready department
• Provide product feedback to the department manager to inform assortment decisions

Requirements

• Excellent communication and interpersonal skills with the ability to cultivate customer relationships
• Ability to work a flexible schedule and perform well in a competitive team environment
• Capacity to prioritize multiple tasks in a fast-paced retail setting and read sales reporting versus goals
• Confidence selling across high and low price points and advising on wardrobe styling
• Physical ability for continuous movement 6-8 hours per shift and occasional lifting up to 25 pounds