Summary
The Designated Selling Associate is a customer-focused salesperson who builds relationships, champions assigned brands, and drives in-store and digital sales through product knowledge, merchandising, and personalized service. The role requires flexibility to support other departments as needed and to use selling tools including text and social media for appointments and reservations. The schedule varies by week based on business needs.
Responsibilities
- Set and achieve sales goals for in-store and digital channels using selling tools and reservations
- Build and maintain lasting relationships with customers and grow Nordstrom Rewards accounts
- Provide styling advice and confident feedback on fit value and wardrobe integration
- Conduct appointment-based selling during events and non-event periods
- Share brand and product knowledge with peers and lead DSA-run product meetings
- Perform merchandising tasks including stocking re-merchandising displays and price markdowns
- Provide product feedback to the district manager to inform assortment decisions
- Occasionally perform duties in departments other than the hired brand as business needs require
Requirements
- Excellent communication and interpersonal skills to cultivate customer relationships
- Ability to work effectively in a competitive team environment
- Capacity to prioritize multiple tasks in a fast-paced retail setting
- Flexible availability to work a variable schedule based on business needs
- Familiarity reading sales reporting in relation to goals
- Knowledge of fashion brands and ability to educate customers on trends and product selection
- Comfort selling across a range of price points and demonstrating product value
- Physical ability to stand and move for 6-8 hours perform bending lifting and handling of merchandise
We have summarized this job description for you, click apply to see more details from the employer.
