Summary
The Designated Selling Associate is a fashion focused salesperson who builds one on one relationships with customers to drive sales for the brand. The role emphasizes product knowledge, personalized styling, appointment based selling and collaboration with peers to meet sales goals and maintain a customer ready department. The schedule varies based on business needs and may include event driven hours.
Responsibilities
- Set and achieve sales goals for in store and digital selling using tools such as text and social media
- Build and maintain lasting relationships with customers through personalized service
- Provide styling advice and honest feedback about fit and value to customers
- Conduct appointment based selling during event and non event timeframes
- Participate in and lead brand product knowledge meetings for peers
- Keep the department customer ready through stocking re merchandising displays and price markdowns
- Provide product feedback to the district manager to influence assortment
- Open new Nordstrom Rewards accounts to grow sales
Requirements
- Excellent communication and interpersonal skills to cultivate customer relationships
- Ability to excel in a competitive team environment and prioritize multiple tasks
- Comfort working a flexible schedule based on business needs
- Ability to read sales reporting and use data to meet goals
- Strong product and brand knowledge with willingness to seek ongoing training
- Confidence selling across a range of price points and demonstrating item value
- High degree of organization to strategically follow up with customers
- Ability to perform physical tasks including frequent movement bending and lifting up to 25 pounds
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