Director, 360 Project Management And Operations

Summary

The Director leads end-to-end planning, coordination, and operational execution of global marketing communications across channels and workstreams. This role connects strategy to creative execution, drives cross-functional alignment, and improves processes to deliver programs on time, on budget, and to a high standard.

Responsibilities

• Own master timelines, project schedules, and workflows for global marketing initiatives, aligning briefs and coordinating internal stakeholders and creative partners.
• Oversee merchandise, sampling, inventory, and logistics for photoshoots, ensuring asset security and compliance.
• Drive operational excellence across media and omnichannel creative execution, including Tiffany.com.
• Manage agency and vendor performance, scopes of work, and cost discipline.
• Improve project management tools, operational frameworks, and workflows.
• Lead social media production operations and ensure calendar and campaign alignment.

Requirements

• Significant experience in global marketing project management, operations, or integrated campaign delivery.
• Proven ability to lead complex cross-functional workflows and collaborative teams.
• Experience partnering with creative teams and managing stakeholders across functions and regions.
• Strength in process design, operational improvement, and external partner management.
• Excellent communication, judgment, organization, and leadership skills.