Director, Sales - The Landmark

Summary

The Sales Director leads sales performance and commercial execution across an assigned area of The Landmark. This hands-on leader develops Sales Managers and their teams, drives sustainable growth, and delivers an exceptional luxury client experience. The role partners with store leadership and cross-functional teams to translate strategy into measurable outcomes.

Responsibilities

• Drive sales targets, productivity, and growth through clear priorities, KPI analysis, and disciplined execution.
• Strengthen clienteling, client acquisition, retention, appointment generation, and the luxury shopping experience.
• Lead, coach, and develop Sales Managers and their teams; build diverse talent and succession pipelines.
• Ensure operational excellence, compliance, audit discipline, and consistent execution of policies and priorities.
• Partner with commercial, operations, HR, merchandising, and client development teams to advance Landmark business objectives.

Requirements

• 8+ years of luxury or consumer goods retail or business management experience, including significant sales team leadership.
• Knowledge of luxury or consumer goods, including jewelry, apparel, accessories, or cosmetics.
• Strong business and financial acumen, with a record of improving sales, productivity, and client engagement.
• Demonstrated ability to develop talent, build client relationships, and deliver an exceptional luxury experience.
• Strong communication, influencing, collaboration, and execution skills; a related bachelor's degree is preferred.