FOH Selling Supervisor

Summary

The Selling Supervisor is a store leadership role responsible for driving sales performance, coaching the sales team, and executing strategic plans to ensure a profitable business and excellent customer experience. The role involves monitoring sales metrics, supporting training and development, and assisting in operational tasks to uphold brand standards. This position is an entry point for future management opportunities and requires leading by example on the sales floor.

Responsibilities

• Coach and develop sales team to drive performance and achieve sales targets
• Monitor KPIs and sales metrics and communicate performance to the team
• Sell approximately 50% of the time and implement clienteling strategies
• Execute promotional activities and sales events
• Support inventory control and daily store productivity standards
• Supervise cash transactions, deposits, and register balancing
• Participate in recruitment and interviews as needed
• Ensure compliance with health and safety regulations and company policies
• Champion new selling technology and support merchandising needs

Requirements

• Retail supervisory or similar industry experience
• Excellent leadership and communication skills
• Ability to operate register stand and be on feet for extended periods
• Ability to lift up to 30 lbs and maneuver around sales floor and stock areas
• Flexible availability including days evenings weekends and possible travel
• Demonstrated ability to build positive working relationships with customers and colleagues
• Business acumen with strong planning and prioritization skills
• Awareness of fashion trends is a plus